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Redirect Pro sends email notifications to keep you informed about your usage and important updates. Customize which notifications you receive from the Settings page.

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Email notification types

Usage alerts:
  • 80% quota reached: Warning when you’re approaching your monthly tracked visits limit
  • 100% quota reached: Alert when your quota is fully used and features have paused
Product updates:
  • Feature announcements and new capabilities
  • Tips for getting more value from Redirect Pro
  • Special offers (you can unsubscribe anytime)
All notifications are sent to your contact email address configured in Settings. You can change this email anytime.

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Manage your notification preferences

1

Open Redirect Pro

From your Shopify admin, open the Redirect Pro app.
2

Go to Settings

Click Settings in the app navigation menu.
3

Find Email notifications

Scroll to the Email notifications section.
4

Update your preferences

Check or uncheck the boxes to enable or disable specific notifications:
  • Alert me when 80% of my usage quota is reached
  • Alert me when 100% of my usage quota is reached
  • Receive product updates, tips, and special offers
5

Save changes

Click Save on the save bar that appears at the top of the screen.
Your preferences update immediately once saved.

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Understanding usage alerts

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80% quota alert

When you receive it: When your tracked visits reach 80% of your monthly quota (e.g., 400 of 500 visits on Growth plan). Why it matters: Gives you advance warning to take action before features pause. What you can do:
  • Create 301 redirects for high-traffic broken links or rule matches
  • Upgrade your plan for more tracked visits
  • Review and optimize your redirect strategy
Keep this notification enabled to avoid surprises. It gives you time to act before hitting your limit.

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100% quota alert

When you receive it: When your tracked visits reach 100% of your monthly quota. What happens:
  • Broken link tracking pauses (no new 404s are recorded)
  • Redirect rules pause (pattern-based redirects stop working)
  • 301 redirects continue working (unlimited visits)
  • Existing data remains accessible
What you can do:
  • Wait until next month when quota resets automatically
  • Upgrade your plan immediately for higher quota
  • Convert patterns to 301 redirects to free up future quota
Recovery: Once you upgrade or your quota resets, broken link tracking and redirect rules resume automatically.

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Email delivery issues

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Not receiving notifications

If you’re not getting expected notifications: Check your email address:
  1. Go to Settings
  2. Verify your contact email address is correct
  3. Update it if needed
Check spam folder:
  • Notifications might be filtered to spam/junk
  • Mark our emails as “Not spam”
Verify notification settings:
  • Ensure the specific notification type is enabled in Settings
  • Save your settings after making changes
Check quota status:
  • Usage alerts only send when thresholds are reached
  • If you’re at 75% quota, you won’t get the 80% alert yet

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Need help?

Questions about email notifications?