Skip to main content
We’re here to help you get the most out of Redirect Pro. Choose the support option that works best for you.

How to reach us

Email

Contact usSend us an email anytime. We typically response within one working day.

Chat

In-App or WebsiteChat with us directly by clicking the chat icon in the bottom right corner.

What to include in your request

1

Describe the issue

Tell us what you were trying to do and what happened.
2

Share your store URL

Send us your .myshopify.com URL to help us solve the issue quicker.
3

Add screenshots if possible

Any screenshots or additional information with help us understand and solve your issue quicker.

Feedback and feature requests

Love Redirect Pro? We appreciate reviews and feedback! Help other merchants discover Redirect Pro by leaving a review in the Shopify App Store. Suggestions for improvement? Submit feature requests or general feedback through our support form.