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We’re here to help you get the most out of Redirect Pro. Choose the support option that works best for you.

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How to reach us

Email

Contact usSend us an email anytime. We typically response within one working day.

Chat

In-App or WebsiteChat with us directly by clicking the chat icon in the bottom right corner.

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What to include in your request

1

Describe the issue

Tell us what you were trying to do and what happened.
2

Share your store URL

Send us your .myshopify.com URL to help us solve the issue quicker.
3

Add screenshots if possible

Any screenshots or additional information with help us understand and solve your issue quicker.

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Feedback and feature requests

Love Redirect Pro? We appreciate reviews and feedback! Help other merchants discover Redirect Pro by leaving a review in the Shopify App Store. Suggestions for improvement? Submit feature requests or general feedback through our support form.